System reboots - logon prompt screen appears. After about 5-10 minutes, get the BSOD message KMODE_EXCEPTION_NOT_HANDLED Logged on with AD Admin account credentials. Again, after about 2 minutes, BSOD message SYSTEM_SERVICE_EXCEPTION BSODs showed up again hence the reason I am submitting this request for assistance.įinally, rebooted again. I ran Driver Verifier however was using a different set of options. Both short and long self tests passed.Īlready mentioned running PassMark MemTest86 which passed Security software: Security Manager AV DefenderĪre you using proxy, vpn, ipfilters or similar software: yes, N-ABLE Power Supply: AC Bel 180W PS, Lenovo P/N SP50H29553 RAM Brand: Ramaxel (ran wmic memorychip get devicelocator, manufacturer at an admin command prompt) RAM: 8 GB (2x4GB - Channel 1A-DIMM1 and Channel 1B-DIMM2) - All slots occupied Original or OEM version: unknown - I assume it is OEM.Īge of system: based on Wikipedia, it appears this model was manufactured in 2019 making it 4 years old.Īge of Installation: The C:\Windows10Upgrade directory has a timestamp of 9/2019.Īttempted re-install OS: No, not yet. Original Installed OS: unknown- a C:\Windows10Upgrade directory does exist though and the app Windows 10 Update Assistant is installed. Per the instructions, here are the other details: The following information was gathered/ran in Safe Mode: Selected to enter Safe Mode (#5) and rebooted the system. Allowed the system to attempt to repair itself only to be presented with the options to repair, etc. Am able to logon however after about 2 minutes, BSOD PAGE_FAULT_IN_NONPAGED_AREA pops up again. Re-ran and result was OK.Īfter running these tests, rebooted. Ran SFC /scannow (Safe Mode) - found some issues that were resolved. Ran chkdsk /f /r (Safe Mode) - no issues found Ran Passmark MemTest86 (boot from USB), no issues found ![]() The following was run in Safe Mode/Boot from USB: I did swap out memory from another same system in an attempt to resolve the PAGE_FAULT_IN_NONPAGED_AREA. ![]() So I ran the tool provided to gather the information from the log files. In Safe Mode, the system is stable, meaning no BSODs occur. After several auto-restarts and attempts to repair, I find that I can navigate the options menus and boot to Safe Mode. At restart, I would see either that same message or the BSOD IRQL_NOT_LESS_OR_EQUAL. The first BSOD message on boot was PAGE_FAULT_IN_NONPAGED_AREA which resulted in a restart. More specifically, there were 2 BSOD messages I see. I was recently handed a PC to take a look at to help resolve a BSOD issue.
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